Frequently Asked Questions
Is there an order minimum?

We kindly request that each delivery or pick-up includes a minimum of 3 items.

Is there a delivery fee?

Our delivery fee varies depending on your location. To determine if you're within our delivery range, please visit our home page.

Is there a pick-up fee?

There is no fee for meal pick-up. 

What day is delivery?

Our deliveries occur on Sunday nights between 5:00pm and 8:00pm.

How should I store my meals?

Your meals will be delivered in an insulated cooler bag. Your meals should be stored in the fridge as soon as they are delivered. We recommend enjoying salad entrees during the first half of the week. 

How are meals priced?

The majority of our meals maintain a fixed price. However, certain meal prices may vary due to market fluctuations.

Do you offer different portion sizes?

Our menu features 3 portion sizes: Regular, Extra Protein, & Extra Portion. Regular includes 4 ounces of protein and 1/2 cup of carbohydrates. Extra protein includes 6 ounces of protein and 1 cup of carbohydrates. Extra Portion includes 8 ounces of protein and 1 cup of carbohydrates

What is the bag fee?

We are so excited to make our first delivery to your doorstep! At Kelly's Kitchen OC, we have a reusable bag system to enhance your service and preserve your food at its freshest but also minimize waste during deliveries.

There is a one-time fee of $10 that covers the cost of 2 reusable bags. 

Simply unpack your meals into your refrigerator and keep your bag. On your next delivery day, leave your bag on your porch and we will exchange it with a bag full of meals. 

We understand that life gets busy, and you might forget to leave your bag out sometimes - no worries! Just let us know and we'll retrieve 2 bags from you the next time you order. There won't be any charge if your bag isn't left out. 

Thank you for helping us reduce waste!

Do you offer meal customization?

We currently do not offer meal customization. 

Your feedback is always valued. We will happily consider any suggestions you provide us for future menu enhancements :) 

Are all of your meals dairy-free and gluten-free?

Almost ALL of our meals are…like 98%!! 

Although the majority of our dishes are dairy-free and gluten-free, dairy and gluten may occasionally be present in certain menu items. 

 Please be mindful when you’re ordering if you have dietary restrictions or sensitivities. All allergens and ingredients are listed for your reference, and meal descriptions specify if an item contains dairy or gluten! 

If you’re unsure about if a meal contains dairy or gluten, please don’t hesitate to reach out to me :) 

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